If a medication you have received through the Service becomes the subject of a recall or safety alert issued by the U.S. Food and Drug Administration, the dispensing Pharmacy, or the manufacturer, Leader Health will (i) notify you through the email and, where appropriate, the text-message contact methods on file for your account as promptly as practicable after Leader Health becomes aware of the recall, (ii) explain whether the recall is voluntary or mandatory and which lot or formulation is affected, and (iii) coordinate with your Provider so your Provider can give you clinical guidance on whether to stop using the product, return it, or take any other action. Where the recall calls for return or destruction, Leader Health will provide return-shipping instructions and, where the recall covers a medication you paid for and have not used, refund or replace the affected product consistent with the Refunds & Cancellations policy.